Your information, handled plainly.

What we collect

When you send a request, we collect your contact details, address, and details about your home. For renters, we also keep your rental agreement and payment history.

How we use it

To review your request, schedule delivery, service your machines, and manage billing.

Rental next-steps helper

If you use the optional AI helper, your city or ZIP, hookup details, and delivery needs are sent to an AI service to suggest next steps. These details are separate from an availability request. Do not include identity documents, payment details, exact addresses, or private access codes.

Payments

Payments run through Stripe. We never store full card or bank numbers.

Sharing

We don't sell your information. We share it only with services that help us run the rental, like Stripe for payments.

Your choices

You can ask to see, correct, or delete your information. Send an availability request with your note, or reply to any message we've sent you by text or email.